How do I capture a Klarna order?

Once Klarna authorises a purchase, you have 28 days to ship the order to your customer. The order is counted as “captured” when you’ve marked it as shipped. You can mark an order as shipped in your Mollie Dashboard or the Mollie App. If you need more time to ship and capture a Klarna order, you can choose to extend the expiration date in your Mollie Dashboard.

#Why do I need to capture a Klarna order?

You have to capture an order to confirm that the order is fulfilled. Once you do so, Klarna can proceed with charging the customer and triggering a payment to you. By default, you have 28 days to capture a Klarna order before it expires. This is necessary to protect your customer and ensure that their orders are fulfilled. If the order expires, your customer will not be charged and you won’t receive a payment for the order.

# 

#Changing the status of a shipped order

#Extending expiration date

You can extend the date multiple times up to a maximum of 180 days from the order creation date.

1. In your Mollie Dashboard, go to Orders and select the order. This will take you to the order details page.
2. On the same line as Expires, click on Extend date.
3. Check the new expiration date and click on Extend date to confirm.

#Read more

• What are the possible statuses for an order?
• What do the Klarna order statuses mean?
• What is the difference between orders, payments, shipments, and captures?