The payment description on your customer's bank statement depends on the payment method they used for the transaction. For some payment methods, the description will show your organisation's name. For others, it will show Mollie's name. In some cases, the full description of the payment won't be visible on the statement because it exceeds the character limit set by the bank.
iDEAL
- <Registered trade name of website profile> via Mollie
- Transaction reference (MxxxxxxxMxxxxxxx)
- Acquirer ID (002000xxxxxxxxxx, 003000xxxxxxxxxx or 005000xxxxxxxxxx)
- Payment description
- Website URL
Bancontact
-
Registered trade name of website profile
- Only the first 16 characters are visible.
Credit card
- Mollie
- Registered trade name of website profile
- Phone number of website profile
Belfius Pay Button
- Registered trade name of website profile
- Transaction reference (MxxxxxxxMxxxxxxx)
KBC
- Trade name website profile
- Transaction reference (MxxxxxxxMxxxxxxx)
- Payment description
SEPA Direct Debit
- <Registered trade name of website profile> via Mollie
- Payment description
- Creditor Account IBAN
- Transaction reference (SDxx-xxxx-xxxx)
- Mandate reference (MDxx-xxxx-xxxx)
- Ultimate Creditor ID
- Ultimate Creditor Name
- Debit day
Riverty
- Riverty
- OrderID: (XXXXXXXXXXXXXX)
Refunds
In case you refund a payment to your customer, they will see ‘STG Mollie Payments’ on their bank statement.
Read more
- What do the transaction statuses mean?
- How do I know if my customer has paid?
- How do I look up transactions on the Dashboard?