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Why is Mollie on my bank statement?
Why is Mollie on my bank statement?
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Why is Mollie on my bank statement?
I accidentally transferred Money to Mollie, what should I do?
If a bank transfer is made to our account on accident, without or with an incorrect reference number (starts with RF), we cannot trace the payment. Since we…
1 min read
Updated Nov 1, 2026
Why does it say Mollie or Stg Mollie Payments on my bank statement?
Mollie is a payment platform for webshops. When you see Mollie or Stg Mollie Payments on your bank statement, this is because you've probably bought something…
1 min read
Updated Nov 1, 2026
What will my customer see on their bank statement?
In case you refund a payment to your customer, they will see ‘STG Mollie Payments’ on their bank statement.
1 min read
Updated Nov 1, 2026
I used the wrong payment reference, what should I do?
If you entered the wrong reference number when trying to make a payment you don’t need to take action. We’ll refund the amount within 2 business days.If the…
1 min read
Updated Nov 1, 2026