Since we are a regulated financial institution supervised by De Nederlandsche Bank (DNB). We operate in compliance with the Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft).
As a payment service provider, we are legally required to conduct regular account reviews, known as periodic verifications. Every account undergoes these checks as part of our ongoing compliance obligations.
What does Mollie check?
We verify that all your account information is accurate and up to date. As part of this process, we may request additional details regarding the following:
- Your business registration number and legal structure
- The stakeholders in your organization, including legal representative(s) and ultimate beneficial owner(s)
- Your bank account information
- Your website(s)
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The products or services your business offers
What information does Mollie request for periodic verification?
The specific information we request depends on your account. If all details are accurate and up to date, no further action is needed. However, if there are discrepancies, uncertainties, or missing information, we may ask for additional details. This could include information about your bank account, business structure, stakeholders, or your business activities.
What happens if I do not submit the requested information?
Please note that without the required information, we cannot continue providing our services. Failure to submit the information by the specified deadline will lead to a blockage of payments and settlements.
To unblock your account and resume services, you must respond to the email that was sent to you with the requested information. Once we receive the necessary details, we can continue with the verification process, if possible, we will reactivate the payment services for your account.