We send you notifications and updates about your account through three channels:
- Notification centre
- Push notifications from the Mollie App.
Organisation-wide notifications you receive depend on your role as a team member. If your role has a “View and Manage / View-only,” you will receive notifications related to that topic.
If you are the account owner, you will receive all notifications.
How do I customise my notification settings?
In your notification centre, you’ll receive two types of messages from us:
- Primary –might require action
- Notifications – informational
You can choose which alerts and system messages you receive:
In your Mollie Dashboard
- In the top left, click on Notifications to open your notification centre.
- Go to top right and click Settings.
- Use the toggles to enable or disable notifications to your email.
- You will always receive notifications in your notification centre. This cannot be disabled.
In your Mollie App
To manage email notification preferences:
- In the top right, tap the bell icon.
- Tap the Settings button in the top right.
- Use the toggles to enable or disable notifications to your email.
- You will always receive notifications in your notification centre. This cannot be disabled.
To manage push notifications
- Tap Browse > Notifications.
- Use the toggles to choose which push notifications you want to receive.
Note: Some things we’re obliged to tell you about – like changes to our Terms & Conditions – so you won’t be able to opt out of these communications.
How do I manage preferences for marketing messages?
To opt out of marketing messages, click Unsubscribe in the footer of a marketing email.
Read more
- How do I change my email address?
- How can I recognise phishing attempts?
- How can I add, manage or remove users on my account
- What should I do when I can’t log in?