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Account balance
How do I set up additional balances for a Mollie account?
You can create additional balances on your Mollie account to manage different revenue streams, sales channels, or countries separately. Each balance has its…
3 min read
Updated Nov 1, 2026
How do I adopt a multi-balance setup for my Mollie account
If you currently use multiple Mollie accounts or an account with multiple profiles, you can consolidate them into a single account with additional balances.…
2 min read
Updated Nov 1, 2026
How do I top up my balance for a refund?
The funds for refunds are deducted from your available balance. If you don't have enough available balance to cover a refund, we'll queue the refund until you…
2 min read
Updated Nov 1, 2026
How does currency conversion work at Mollie?
When a customer pays in a currency you don't have a balance in, we convert the payment into your primary balance currency before it reaches you. Here's when…
2 min read
Updated Nov 1, 2026
Why is some of my balance pending?
Your pending balance consists of funds that have been received but aren't yet available for payout. Once the pending period ends, the amount moves to your…
1 min read
Updated Nov 1, 2026
Where can I see balance corrections on my account?
In some cases, Mollie's financial team will manually correct the balance on your account — for example, to resolve a discrepancy or apply a credit. These…
1 min read
Updated Nov 1, 2026